Contact
Got a question, a suggestion or spotted a mistake? Write to us — we're happy to answer.
Write to us
napolimetro.com is an independent information site about the Naples Metro. We are not affiliated with ANM, Trenitalia or the City of Naples — our goal is to make the network's information simple and clear, for Neapolitans and visitors alike.
We usually reply within two working days. Official service information is always on anm.it.
Contact details
We are an independent site — not ANM. For tickets, lost property, refunds or official complaints contact the ANM freephone 800 639 525 or Trenitalia for Line 2.
Frequently asked questions
No — napolimetro.com is an independent information guide. Official information, tickets and customer service are on anm.it, unicocampania.it and trenitalia.com.
Write to us via the form above or by email. We update the content regularly and every report is welcome.
Items lost on ANM services are handled by the ANM lost-property office; for Line 2 contact the Trenitalia assistance desk at Napoli Centrale.
Absolutely! Send your idea through the form — we read everything and prioritise whatever helps passengers most.